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Support

Questions about subscriptions, purchase restoration, bugs, or privacy requests can all come through one inbox.

Contact MapleByte

If something feels off - playback, billing, restore purchases, or general feedback - email us and we will reply as quickly as possible.

Frequently Asked Questions

How do I cancel a subscription?

Manage or cancel the weekly or yearly plan through Apple ID > Subscriptions. Cancellation takes effect at the end of the current billing period.

How do I restore purchases?

Use the restore purchases action inside the app. If Apple reports an active subscription on the same Apple ID, premium access should return automatically.

Where is the privacy policy?

The current policy lives at /white-noise-ambient-sounds/privacy.