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Support

Questions, bug reports, subscription issues, or product feedback about Halal Food Scan Identifier can all come through one inbox.

Contact MapleByte

For app issues, premium access questions, privacy questions, or launch feedback, email us and we will reply as quickly as possible.

Frequently Asked Questions

Do I need to create an account to use the app?

No. The launch review flow is designed without mandatory sign-in.

How do I cancel a subscription?

Manage or cancel the weekly or yearly subscription through Apple ID > Subscriptions. Cancellation takes effect at the end of the current billing period.

What if an ingredient is unclear?

The app is designed to surface a review-needed state when sourcing is ambiguous. We recommend checking for halal certification or contacting the brand when a verdict is not definitive.

Where can I read the privacy policy?

The current policy lives at /halal-food-scan/privacy and includes data categories, retention, subscription terms, and third-party processors.