Support
Need help with subscriptions, restore purchases, scan quality, privacy, or a broken screen? Email us with your device model, iOS version, and what happened.
Contact
The support email for CoinID: Coin Scanner is:
support@maplebyte.xyzFAQ
Is the identification guaranteed?
No. Results are AI-generated suggestions and can be wrong. Use them for reference only.
Can CoinID appraise or authenticate my coin?
No. CoinID is not a grading, authentication, appraisal, investment, or buying and selling advisor. For important decisions, contact a qualified professional.
How can I improve scan quality?
Use bright indirect light, fill the frame with the coin, avoid glare, capture both sides when possible, and make sure the date, mint mark, rim, and inscriptions are readable.
How do I restore Pro?
Open Settings in the app and use Restore Purchases while signed into the Apple ID used for purchase.