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Support

Need help with subscriptions, restore purchases, scan quality, privacy, or a broken screen? Email us with your device model, iOS version, and what happened.

Contact

The support email for Banknote Identifier: AI Scanner is:

FAQ

Is the identification guaranteed?

No. Results are AI-generated suggestions and can be wrong. Use them for reference only.

Can I upload documents with private financial details?

Avoid uploading sensitive details. Crop or cover account numbers, full card numbers, passwords, identity numbers, and personal financial information before scanning.

Is this appraisal or authentication advice?

No. The app is not authentication, appraisal, investment, legal, financial, fraud, identity, compliance, or security advice.

How do I restore Pro?

Open Settings in the app and use Restore Purchases while signed into the Apple ID used for purchase.

Where are Privacy and Terms links?

Use the public App Store Connect links: Privacy and Terms.